Until v1.2, MaxPax did its work without showing it. You knew the system was answering quotes — you saw the replies leaving your outbox — but how many had come in, how many had been auto-resolved, which products were running smoothly and which were not, all of that was invisible. v1.2 makes the system's work visible. Charts on the monitor page, per-product breakdowns, a redesigned review screen, and notifications that thread under the customer's original email.
New in v1.2
- →Quote volume chart. Three lines — received, processed, auto-replied — by day, week, or month.
- →Per-product auto-send rates. See which products are running smoothly and which need a closer look.
- →Redesigned review screen. Original email above the reply. Edit a field, regenerate, send — without leaving the page.
- →Threaded review notifications. Review alerts arrive under the original customer email.
Quote volume chart
Three lines on one chart. The first counts every quote enquiry that landed in the inbox. The second counts the ones MaxPax processed (filtered out spam, autoreplies, and the like). The third counts the ones MaxPax auto-replied to without your eye on them. The gap between the second and third is your held-for-review pile.
You can switch between daily, weekly, and monthly views. The line for "auto-replied" climbing closer to "processed" is the system getting better; the gap widening is the system asking for more review than it should be.
What this enables. A way to know — not guess — whether MaxPax is keeping up with your inbox. If the auto-replied line keeps climbing, the system is working as designed. If it stalls or drops, something has changed and you can investigate.
Per-product auto-send rates
A breakdown by the products you've configured. A product running at 95% auto-send is doing well. A product running at 60% is asking for review more often than it should — usually because a field's instructions are too vague, or a customer keeps using language the system doesn't recognise.
What this enables. When the auto-resolve rate looks low overall, you can find the one or two products dragging the average down and tune those, instead of guessing at the whole system.
Redesigned review screen
Original email at the top, the drafted reply below it, the extracted fields between. Edit a field, hit regenerate, watch the reply update. Approve it, send. The previous version of this screen put the reply above the original and required scrolling to compare them; v1.2 puts both above the fold and makes the editing-and-regenerating round-trip a single page.
What this enables. Faster review for the held quotes that need a person. The shop owner spending less time on each held quote means more shop owners can run with smaller review queues.
Threaded review notifications
Earlier, when MaxPax held a quote for review, the alert arrived as a fresh email in your inbox — separate from the customer's enquiry it was about. v1.2 threads the alert under the original customer email. Click into the customer's thread; see your alert; review the quote; reply. The conversation, the alert, and the price all live in the same place where you'd already be looking.
Inbox thread · review alert lands under the customer email
Quote for tri-fold brochures
Hi, looking for a quote on tri-fold brochures — about 1,500…
Re: Quote for tri-fold brochures
A quote was drafted but held for your review. Two fields need confirming: quantity ("about 1,500") and fold (defaulted to tri-fold).
What this enables. No more switching between the customer email and the MaxPax alert. The conversation stays in one place — the place where you'd naturally look for it.
What comes next
v1.3 is the release where MaxPax learns from your edits. When you keep correcting the same kind of mistake, MaxPax notices and asks if it should apply the lesson going forward. Plus per-product pricing sheets, a sandbox inbox for new sign-ups, and approval routing — when a customer replies "yes, go ahead", that message gets forwarded to whoever runs your order processing.
If you run a print shop and would like to try MaxPax, sign up at maxpax.ai.