Earlier, every quote MaxPax priced waited in your review queue before going out — even the clean ones where the customer had spelled out exactly what they wanted. v1.1 lets the clean ones go on their own. The hedged enquiries ("about a thousand"), the implied ones ("the matt finish, like last time"), and the ones with quantities outside your usual range still wait for your eye. The quotes you do see in your queue are the ones that actually need a person.
New in v1.1
- →Auto-send for clean quotes. Ambiguous ones wait in your review queue.
- →Spam filter. Spam, autoreplies, and "thanks" stop getting treated as quotes.
- →Team review. A teammate can approve held quotes without seeing your billing.
- →Metrics page. Auto-resolve rate, hold rate, quote volume — on one page.
Auto-send for clean quotes
Earlier, every quote MaxPax drafted waited for your eye before going out — even the ones where the customer had been completely clear. v1.1 changes that. The system now scores each enquiry on whether it has enough to price confidently and lets the high-confidence ones send themselves. Lower-confidence ones still land in your review queue.
Confidence is judged on the things that move price: quantity, size, stock, sides, finishing. An enquiry with all of them spelled out unambiguously is a clean enquiry. An enquiry with a hedge ("about", "around", "the usual") or an implied detail ("matt", "regular", "as before") or an out-of-range value is a less clean one. We aim deliberately for the cautious side; we would rather hold a clean quote for thirty seconds of your time than send a wrong one to a customer.
What this enables. Most of your quotes leave the inbox without you reading them. A wrong reply — the kind that undercuts your margin or sends a customer to a competitor — doesn't reach the customer because the system holds it instead. The quotes you do see in your review queue are the ones that actually need a person.
Spam filter
Earlier, every email that arrived in the inbox went through the full pipeline. Spam, "thanks for the quote, I'll get back to you", out-of-office autoreplies, sales pitches from suppliers — all of it consumed credits to get classified.
v1.1 reads each new message first, decides whether it is a quote enquiry at all, and only sends real enquiries through the rest of the system. Non-quotes are archived and cost a fraction of what a real quote costs to process.
Intent classifier · what continues, what is archived
What this enables. A lower bill on shops with noisy inboxes — the ones receiving newsletters, supplier pitches, and customer follow-ups alongside their quote enquiries. Your bill scales with quotes, not with everything that lands in the inbox.
Team review
v1.1 introduces sub-user accounts. The owner invites a teammate — a junior salesperson, a partner, a receptionist who picks up the inbox in the afternoon — and that person gets their own login. They can see and approve held quotes; they can edit fields and regenerate replies; they can send. They cannot see your billing, your payment method, or your usage curves.
Same account, two views · reviewers see only what they need to do the work
What this enables. Quote review can leave the owner's desk and go to whoever is at the front. The owner keeps the bookkeeping in her own seat. A small team can divide the work without sharing financial details.
Metrics page
v1.1 adds a metrics page to your account. On it: how many quotes have come in, how many MaxPax auto-resolved, how many have been held for review. The numbers update as new quotes arrive.
What this enables. A way to know — not guess — whether MaxPax is pulling its weight. If the auto-resolve rate is high, the system is working as designed. If it's low, you have a starting point for figuring out which products to tune.
What comes next
v1.2 is the visibility release — charts on the monitor page, per-product breakdowns, a redesigned quote-review screen, and threaded notifications so review alerts arrive under the original customer email.
If you run a print shop and would like to try MaxPax, sign up at maxpax.ai. First five quotes are on us — no card needed.